Nothing can be more irritating and, at the same time, useful as unvarnished customer feedback. With the summer travel season over, citizens are taking to the internet to vent about experiences they've had at airports, in passport lines, or visiting national parks. Smart managers are seeing bad reports as good thing. Joining Federal Drive with Tom Temin with more, Mallory Barg Bulman, research director at the Partnership for Public Service.
Agencies will know later this month how much more they will have to pay for security clearances to the National Background Investigations Bureau. The NBIB will meet initial operating capability on Oct. 1 and begin processing all security clearance cases.
A new report from the House Oversight and Government Reform Committee's majority members links the 2014 and 2015 OPM breaches as coordinated attacks, and blames the agency's failure to heed warnings about its cybersecurity for the theft of PII of millions of federal employees and their families.
Former government officials and veterans of the presidential transition process told Federal News Radio there's been a drive within the transition teams to build on the achievements of the previous effort between the George W. Bush and Obama administrations in 2008-09.
When the National Institutes of Health comes across an idea that seems too big, or too risky, for traditional modes of scientific investigation, the agency turns to its Common Fund program.
An analysis by Federal News Radio found only a handful of agencies are expected to receive funding to create digital services offices next year, but that may not be a sign of doom for this effort.
Legislators came out strongly in favor of the Digital Accountability and Transparency Act (DATA Act) in the 2017 spending bills.
IDC Government found the federal government spends almost four times as much on technology per employee on average than other industries.
The Obama administration said it agreed with most of the VA Commission on Care's recommendations to improve veterans health care, adding that the department had started efforts to implement many of them already. President Barack Obama said he disagreed with three of the 18 suggestions.
Just a few short years ago, using challenge grants, crowdsourcing and citizen science to solve problems seemed revolutionary to federal managers. Federal Drive with Tom Temin guest Jenn Gustetic, the small business innovation research program executive at NASA, was one person behind the sea change. She started her federal career barely two years ago at the office of Science and Technology Policy. For her work on new approaches, she's also a finalist in this year's Service to America Medals program.
The Secret Service has a special weapon in the form of special agent Tate Jarrow. Working in an interagency fashion, he's become a leading federal cybercrime investigator. Not only has his work led to some big-time indictments, it's landed him a spot as a finalist in this year's Service to America Medals program. Jarrow joins Federal Drive with Tom Temin to talk about the honor.
Agencies relied on 20 out of 105 different hiring authorities to fill the majority of open positions in 2014, the Government Accountability Office said. And neither OPM nor individual agencies are using the hiring data they already collect to measure whether these authorities are working.
A Commerce Department Inspector General report revealed that the U.S. Patent and Trademark Office paid $18.3 million over a 15-month period to employees who may have falsely reported their time and attendance.
Former Homeland Security CHCO Jeff Neal says any rethinking of HR has to begin with staffing.
The Homeland Security Department plans to issue guidance for stakeholders when it comes to deploying, manufacturing and consuming internet-connected devices.