Salesforce’s Mia Jordan and Michael Hornsby highlight why bringing employees into the customer experience improvement discussion is so critical.
"OMBI is a federally funded grant making office, All of the funding has already been distributed. And it went to 93 universities," Dominique Harrison said.
The State Department's Bureau of Diplomatic Security is developing a minimum viable product meant to help analysts process incoming cyber data.
The good news is that recent advancements in artificial intelligence have made it more possible than ever to deliver seamless, secure, exceptional CX.
"There is concern where we're scientists and we talk data, and that data in its raw form isn't particularly helpful to a first responder," Norman Spiecher said.
Regulatory compliance makes establishing governance policies for data sharing tough, but generative AI offers potential, explains Maximus’ James Bench.
AI could be a big factor in a potential second cybersecurity executive order, but federal cyber pros are also wary of the risks of relying too much on AI.
It is essential to understand the current state of health disparities, and how policymakers can leverage data-driven insights to create more targeted programs.
Since its inception, the NSF has played an integral role in America’s innovation ecosystem.
Los Alamos National Laboratory explores risks and opportunities AI presents as it becomes integrated into more complex systems.
The Army Forces Command and the Defense Innovation Unit are trying to ensure the benefits of AI tools reach all segments of the Defense Department.
NGA is also launching a new initiative to set accreditation standards for any AI models that supports the agency's geospatial intelligence analysis.
The Postal Service wins a two-million-dollar settlement following a contract fraud investigation.
"There are cybersecurity and privacy requirements that you have to meet, and that can sometimes be an issue," Brian Bothwell said.
How are agencies driving progress in HR modernization?