Automation

Amelia Brust/Federal News Network

Tech panel pushes ‘new public-private model’ for competition with China

A new group convened to study strategic technology competition issues facing the United States is urging policymakers to establish a “new public-private…

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Getty Images/iStockphoto/jdwfotoclassified data

White House, NARA consider next steps as electronic records deadline looms

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Artificial intelligence AI research of robot and cyborg development for future of people living. Digital data mining and machine learning technology design for computer brain communication.

How MLOps can help federal agencies maximize returns on their investments in artificial intelligence

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FNN/Office of the House Majority LeaderDome Watch, mobile app, Congress, phone

Current, former Hill staffers say centralized authority needed to modernize Congress

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(AP Photo/Susan Walsh)FILE - In this photo March 22, 2013 file photo, the exterior of the Internal Revenue Service (IRS) building in Washington. Lawmakers are increasingly looking at boosting the IRS to help pay for infrastructure improvements. (AP Photo/Susan Walsh, File)

IRS expands AI-powered bots to set up payment plans with taxpayers over the phone

The Internal Revenue Service is handling more of its call volume through automation, which gives its call-center employees more time to address more complex…

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IT modernization

VA looks to overhaul pay, ‘antiquated’ hiring processes in major veteran care bill

The Honoring Our PACT Act would expand disability compensation and health care benefits for veterans exposed to toxic substances during their military service.

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Superintendent Keith Stadler, left, and Vice President Kamala Harris touch a headstone belonging to Inez Crittenden during a tour of Suresnes American Cemetery in Suresnes, France on Wednesday, Nov. 10, 2021. Inez Crittenden of Oakland, Calif., led a team of 232 bilingual switchboard operators known as the

How automation is showing a lot of promise in approving veterans’ survivors dependency claims

Automation can help VA process survivors claims when a veteran passes away, which currently takes more than two months on average.

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