A new group convened to study strategic technology competition issues facing the United States is urging policymakers to establish a “new public-private…
The Internal Revenue Service is handling more of its call volume through automation, which gives its call-center employees more time to address more complex…
The Honoring Our PACT Act would expand disability compensation and health care benefits for veterans exposed to toxic substances during their military service.
Automation can help VA process survivors claims when a veteran passes away, which currently takes more than two months on average.
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