Automation

CX Exchange 2024: Maximus’ MaryAnn Monroe on tech advances in experience capabilities

Agencies need to apply artificial intelligence and other technologies to improve services in real time based on citizen needs, Maximus’ experience leader…

Federal Insights

CX Exchange 2024: Verizon’s David Werner on infusing AI into digital experiences

Federal Insights

FILE - This March 10, 2017 file photo shows the WhatsApp communications app on a smartphone, in New York. The messaging app WhatsApp has sued the Indian government seeking to defend its users' privacy and stop new rules that would require it to make messages “traceable” to external parties. WhatsApp filed the lawsuit Wednesday, May 26, 2021 in the Delhi High Court, and is arguing that the government rules regarding the traceability of messages are unconstitutional and undermine the fundamental right to privacy. (AP Photo/Patrick Sison, File)

First Look

Senate bill aims to bring federal records law into the age of ‘WhatsApp’

Agency Oversight

Generative AI: Start small but scale fast

Federal Insights

DoD Cloud Exchange 2024: Slack’s Rob Seaman on powering productivity, collaboration

Cloud Computing

The IRS launches Direct File, a pilot program for free online tax filing available in 12 states

Technology

New post for long-time advocate of better digital government

Technology

How to ask the right questions to define AI use cases

Federal Insights

For DoD financial management systems, a not-so-pretty picture

Defense

HHS takes step toward goal for better health information sharing

Workforce

3D printing might be saving naval manufacturing

Commentary

How agencies can boost productivity using tools they already have

Collaborations tools like Slack can boost productivity by serving as an entry point to streamlining business processes with built-in automation and AI.

Federal Insights

The journey of HHS transforming to zero trust

HHS is moving toward a zero trust architecture, collecting information on where it may be vulnerable and refining its approach.

Cybersecurity

Unlocking Zero Trust: Strategic approaches and cybersecurity modernization

Federal Insights

How do AI, cloud computing and analytics fit into creating a successful zero trust strategy?

Automation

CX Exchange 2024: Maximus’ MaryAnn Monroe on tech advances in experience capabilities

CX Exchange 2024: Verizon’s David Werner on infusing AI into digital experiences

Senate bill aims to bring federal records law into the age of ‘WhatsApp’

Generative AI: Start small but scale fast

DoD Cloud Exchange 2024: Slack’s Rob Seaman on powering productivity, collaboration

The IRS launches Direct File, a pilot program for free online tax filing available in 12 states

New post for long-time advocate of better digital government

How to ask the right questions to define AI use cases

For DoD financial management systems, a not-so-pretty picture

HHS takes step toward goal for better health information sharing

3D printing might be saving naval manufacturing

How agencies can boost productivity using tools they already have

The journey of HHS transforming to zero trust

Unlocking Zero Trust: Strategic approaches and cybersecurity modernization

ASK THE CIO

THURSDAYS @ 10 & 2 p.m.