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The President's Management Agenda has called for an overhaul of customer service technology on the part of federal agencies.
Trump administration uses battering ram approach to changing union relationship. What can the government learn about labor relations from Major League Baseball.
In setting forth its goals for reorganizing the government, the Trump administration may be missing an important distinction, namely the difference between goals and output measures.
A bill that passed the House and is pending in the Senate seeks to curb misuse of federal credit cards in the Veterans Affairs Department.
The Internal Revenue Service has long had an on-again off-again relationship with private tax debt collectors. At the moment, it's using them.
House lawmakers are offering different visions of U.S. Postal Service plans to begin offering financial services to help balance its budget.
An internal poll of FBI employees has revealed a striking drop in confidence in the vision of FBI Director Christopher Wray and the bureau's senior leadership.
Brett Baker, the Nuclear Regulatory Commission's assistant inspector general for audits, spoke about the implications of a partially-staffed, 24/7 Headquarters Operations Center.
In just a few weeks, interns throughout the federal government will be departing to return to school.
House Veterans Affairs Committee Chairman Phil Roe (R-Tenn.) said he's less concerned by the VA's measure of disciplinary actions and more concerned about whether whistleblowers feel they can approach leadership with their concerns.
The Defense Department spent nearly $21 billion on OTAs in the past three years, but who is bringing home the bacon?
Between Donald Trump's summit with Vladimir Putin and still unresolved immigration issues, Congress is reacting — or in some cases remaining silent — on a wide range of challenges. Roll Call's David Hawkings talked with Tom Temin about it.
After three federal workforce executive orders were signed by President Donald Trump in the spring, one union leader at the Social Security Administration describes the resulting cuts to official time and the group's eviction from agency office space.
Several trade industry groups have urged congressional reform to speed up the security clearance process for federal employees and contractors.