Education Department
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Cybsersecurity, customer service, even deep space exploration are on the list of federal agencies' Performance.gov goals in fiscal 2016-17.
December 28, 2016 -
Government issued more improper payments in fiscal 2015 — $137 billion — a new high for agencies since the Office of Management and Budget first began measuring the rate in 2004. And as more agencies receive more material weaknesses, OMB said the federal accounting community has a role to play in turning this negative trend around.
September 21, 2016 -
Welcome to the #FedFeed, a daily collection of federal ephemera gathered from social media and presented for your enjoyment.
September 14, 2016 -
After a six year decline in spending, budgets have begun to bounce back in 2016, and contract spending is expected to follow that upturn shortly after as the trend continues into 2017.
August 24, 2016 -
If you're going to nationalize what was once in the private sector, you should at least give good customer service. That's what the Education Department is trying to do with the college student loan program with its complicated rules and procedures. Mallory Barg Bulman, director of research at the Partnership for Public Service, joins Federal Drive with Tom Temin to offer her insight.
August 10, 2016 -
Keith Wilson, the chief information officer of Federal Student Aid in the Education Department, said the FSA-ID portal is getting a facelift one year after it launched.
June 23, 2016 -
Jason Gray comes over to the Education Department from the Transportation Department to replace Danny Harris as the CIO. State Department CIO Steve Taylor is expected to move to a new position in the coming month as well.
June 06, 2016 -
A report from the Partnership for Public Service and Accenture Federal Services found that data, governance, communication and engagement, and workforce management are the biggest challenges for government agencies trying to improve customer service.
February 23, 2016 -
Danny Harris, the Education Department’s chief information officer for the last seven years, decided to retire after 32 years in government.
February 22, 2016 -
Other agency CIOs should take notice for how House lawmakers focused on the $250,000 paid to the Education Department CIO despite what they call poor overall performance, most specifically around cybersecurity.
February 08, 2016 -
House Oversight and Government Reform Committee members took Education Department’s acting Secretary John King and chief information officer Danny Harris to task for systemic cybersecurity problems, and what some say is a lack of accountability for past behaviors.
February 02, 2016 -
The head of the House Oversight and Government Reform Committee said about half of the nation's data would be at risk if the Education Department was hacked.
January 07, 2016 -
Phaedra Chrousos is the first Chief Customer Officer at the General Services Administration. She spoke with In Depth's Francis Rose about a customer-focused web culture, a long-term digital vision for the government, and other agencies' digital service teams.
October 08, 2015 -
In this week's edition of Inside the Reporter's Notebook, Executive Editor Jason Miller examines the unintended consequences of 1990s procurement reform and how OFPP plans to address them. Plus, multiple congressmen crack down on duplication issues at the Department of Homeland Security. Also in this edition, what's behind the retirement of a long-time CIO at Education and a procurement executive at Veterans Affairs?
March 30, 2015 -
There was an awful lot of movement in the federal IT community over the last few weeks. There was maybe none more surprising than Sonny Hashmi's decision to leave as the chief information officer of the General Services Administration. Now we know who made him an offer he couldn't refuse.
March 16, 2015