Nina Olson - Federal News Network

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IRS, whistleblowers, Tax Season Begins — Tax Season Begins

Hiring/Retention

IRS improves ‘woefully poor’ taxpayer experience using only 1% of $80B overhaul fund

The IRS is pointing to a higher level of performance this filing season a taste of what it can do to transform the agency in the coming years.

Agency Oversight

IRS sends Congress $4B ‘aspirational vision’ to overhaul taxpayer services

Federal Newscast

Taxpayer Advocate Nina Olson will continue her fight in retirement

Federal Newscast

Taxpayer Advocate says IRS still struggles with public service

Federal Newscast

Air Force may be better off trying to keep pilots than hiring more

Agency Oversight

IRS watchdog: Options to extend filing season deadline 'something that we’ve been thinking about'

Tom Temin Commentary

Agencies' tech isn't always behind

Sign on Internal Revenue Service building, Washington, DC

Technology

IRS looks to make mobile, cashless payments for overdue debts a reality

Internal Revenue Service sign with a traffic signal in the foreground indicating a red light.

Agency Oversight

IRS catches up with advisory council, following 'stalled' agenda under shutdown

National-Taxpayer-Advocate-Nina-Olson

Federal Drive

Shutdown couldn’t have come at ‘worse time’ for IRS

Colleen Kiko, Federal Labor Relations Authority

Federal Newscast

Federal Labor Relations Board ending relations with its labor union

IRS watchdog

Government Shutdown

Watchdog finds IRS 'underfunded, understaffed and at the mercy of shutdowns'

IRS

Agency Oversight

'Mixed reaction' from IRS employees reporting back to work amid filing season

Federal Newscast

IRS questioned about the accuracy of its customer satisfaction reports

IRS telework coronavirus

Agency Oversight

Senators look to restore long-neglected IRS 'board of directors'

National-Taxpayer-Advocate-Nina-Olson

Federal Drive

Taxpayer advocate concerned about IRS using private debt collectors

National-Taxpayer-Advocate-Nina-Olson

Federal Newscast

Reform taxes IRS resources for next filing season

Angela Thames, federal taxes, tax preparation, taxes

Federal Newscast

Taxpayer advocate reports IRS is still unfairly targeting those in poverty

Internal Revenue Service sign with a traffic signal in the foreground indicating a red light.

Congress

On Tax Day, House set to vote on slew of IRS-related bills

IRS telework coronavirus

Agency Oversight

IRS limited to answering 40 percent of 'basic' tax questions over the phone

Tom Temin Commentary

It's filing season: Let's make the IRS great again

FILE - In this Feb. 10, 2016 file photo, Internal Revenue Service (IRS) Commissioner John Koskinen testifies on Capitol Hill in Washington. House conservatives on July 13, 2016, have taken the first step to force an impeachment vote on Koskinen. Conservatives accuse Koskinen of gross negligence, arguing he stonewalled their investigation into IRS targeting of conservative groups. (AP Photo/Manuel Balce Ceneta, File)

Management

IRS chief: Even with bigger budget, tax agency won't solve all its problems overnight

IRS telework coronavirus

Management

IRS watchdogs continue to beat drum on security and service