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Social Security Administration
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Cybersecurity and customer service were popular additions to many federal agencies' priority goals for 2016 and 2017.
October 12, 2015 -
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The health insurance hunting season begins next month. This year for the first time, feds, postals and retirees will have a third option. In addition to being able to buy self-only or family coverage, people can also elect self-plus-one (S+1) coverage.
October 07, 2015 -
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If you work or ever worked for the government, if you retired from Uncle Sam, if you applied for but didn't take a federal job, odds are somebody knows a lot of your secrets. Who did it, what exactly did they do, when did it happen, where, and often most elusively, why?
September 25, 2015 -
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The federal technology community is seeing a lot of key senior executives switch roles or leave government, including new officials in charge of data analytics at GSA and EPA.
September 08, 2015 -
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Sens. Orrin Hatch (R-Utah) and Ron Wyden (D-Ore.) wrote to the Agriculture Department's National Finance Center, the Pentagon's Defense Finance and Accounting Service, the Interior Department's National Business Center and the General Service Administration's National Payroll Branch asking for details on their reporting of wage and tax statements in an effort to ensure tax refunds are going to the right people.
August 27, 2015 -
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Deputy Commissioner for Human Resources Reginald Wells of the Social Security Administration said his agency opted not to pursue a phased retirement program.
August 14, 2015 -
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The crooks are always one step ahead of us. Federal News Radio Senior Correspondent Mike Causey provides tips so that no one robs the Social Security Administration piggy bank.
July 08, 2015 -
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Is the Social Security Administration being overloaded with calls from citizens trying to reach other federal agencies? Federal News Radio Senior Correspondent Mike Causey ponders this.
July 07, 2015 -
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The Maryland Democrat hosts his third town hall with federal employees since March answering questions on a series of hot-button issues.
June 15, 2015 -
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The Social Security Administration\'s Office of Disability Adjudication and Review finds a way to tackle an overwhelming backlog of disability appeals cases. The data-driven training program from the agency\'s Office of Appellate Operations helps officers with the critical thinking skills they need to decide cases more efficiently. Administrative Law Judges now earn better results on 35 out of 84 performance metrics. Teresa Pfender, an appeals officer at SSA\'s Office of Appellate Operations, is now on detail as a senior policy advisor to the Social Security Advisory Board. She tells In Depth with Francis Rose about leading ODAR\'s training program, which won a W. Edwards Deming Award for the second time.
June 03, 2015 -
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The Social Security Administration is slowly breaking down its reputation as being stuck in the old world of customer service (snail mail and telephone queues). The MySSA portal is quickly becoming the focal point for modernizing Social Security's Web applications. Pamela Pittman is the SSA's division director for Programmatic Applications. She tells executive editor Jason Miller about the agency's latest online service.
April 01, 2015 -
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The Social Security Administration followed a familiar roadmap to let citizens find and print their 1099 forms. SSA is using an agile software approach that was successful in turning legacy apps into modern Web programs.
April 01, 2015 -
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The Social Security Administration cleans up on ForeSee's fourth-quarter E-Government Satisfaction Index. Five of the top 10 positions on the list are SSA sites. Robin Sabatino is associate commissioner of the Office of Electronic Services and Technology at the Social Security Administration. She said the agency's success is because of several reasons on In Depth with Francis Rose.
March 13, 2015 -
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Four inspectors general tell the Senate Homeland Security & Government Affairs Committee they need legislative help in order to help them effectively oversee federal agencies.
February 24, 2015
