Satisfaction ratings drop for Defense Travel System

You’ve heard of Orbitz and Travelocity. The Pentagon runs its own travel booking site too, but satisfaction ratings have dropped, in part, because people say...

You’ve heard of Orbitz and Travelocity. The Pentagon runs its own travel booking site too, but satisfaction ratings have dropped, in part, because people say it’s too confusing. FederalTimes got ahold of a poll indicating that two in three users of the Defense Travel System say it’s hard to navigate and understand. Pam Mitchell leads the Defense Travel Management Office which runs the Web site. She joins us with details on what they’re doing to spruce up this picture.

Copyright © 2024 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.

    Some final thoughts from one of the leading reformers of Congress

    Read more
    Courtesy of: https://www.mfan.org/

    How children of military service members are at war

    Read more