Jared Serbu, DoD Reporter, Federal News Radio

The Veterans Affairs Department has been making progress on its backlog of disability claims, but outdated technology keeps getting in the way. One bottleneck is...

The Veterans Affairs Department has been making progress on its backlog of disability claims, but outdated technology keeps getting in the way. One bottleneck is the time it takes the VA to receive military medical records from the Defense Department. DoD installed a new system at the beginning of this year to solve that problem. But a look by the inspector general finds that things are as slow as ever. Federal News Radio’s DoD Reporter Jared Serbu gives Emily Kopp the details on the Federal Drive. Read Jared’s related article.

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