Over the last year, ACT-IAC leaders have given a lot of thought to both the crucial initiatives that need to continue regardless of the change in administration, as well as the new issues and challenges that must be addressed in the years ahead.  ACT-IAC’s Agenda 2021 Project has highlighted issues that transcends parties and politics – top priorities for our nation and the federal technology market.

The Agenda 2021 Project work has resulted in a capstone paper, “Delivering Outcomes, Building Trust,” and three supporting papers, “Improving Customer Experience and Transforming Service Delivery,” “Accelerating Agility In Government” and “Transforming Infrastructure And Managing Risk” – all of which are available here.

Guests on this episode include:

Jim Cook, Vice President for Strategic Engagement and Partnerships at MITRE

Mike Howell, Senior Director for Government Engagement at ACT-IAC

Kathy Conrad, Director of Digital Government at Accenture Federal Services and former Principal Deputy Associate Administrator for Citizen Services and Innovative Technologies at GSA

Robert Shea, National Managing Principal for Public Policy at Grant Thornton and former OMB associate director

Casey Coleman, Senior Vice President for Global Government Solutions at Salesforce and former GSA CIO

Dan Chenok, Executive Director of the IBM Center for the Business of Government and former OMB Branch Chief for Information Policy and Technology

Alan Balutis, former Distinguished Fellow and Senior Director at Cisco and long-time government technology leader

Mark Forman, who has served in a number of senior positions in industry and in government as the first Federal CIO

Dave McClure, leader of transformational IT initiatives at Accenture Federal Services who previously served in government at both GSA and GA

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