The Social Security Administration says its new $300 million IT system still doesn’t work. SSA wants to replace outdated computer systems that contribute to its backlog of disability claims. The agency says outside consultants will try to get the project back on track, but it still has no idea when it will be ready to launch. Jeff Neal is senior VP of ICF International and former chief human capital officer at the Department of Homeland Security. He’s tells Francis Rose on In Depth that it’s not just IT projects, but all types of federal contracts that can be where good ideas go to die.

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