Federal agencies are not using performance data to make better management decisions. The GPRA Modernization Act of 2010 required agencies to do that, and to document how they do it. The Government Accountability Office keeps score of which agencies actually use that information, and only two agencies are showing any improvement. Chris Mihm is Managing Director for Strategic Issues at the GAO. On In Depth with Francis Rose, he broke down performance data scores at your agency.

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