Census Bureau scrambling to wrap up 2020 count, verify data

Congress did not delay the deadline for delivering population and apportionment information, but the Bureau did get a late start on the 2020 count because…

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Census experts warn ‘extreme truncation’ of 2020 count puts data quality at risk

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2020 Census among new additions to GAO High-Risk List

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Chris Mihm: Agencies not following priority goals reporting standards

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Chris Mihm: Seven keys to success to your agency’s next strategic review

Your agency has to review its progress in meeting strategic goals every year under the GPRA Modernization Act of 2010. Chris Mihm is managing director…

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Chris Mihm, Managing Director for Strategic Issues, GAO

The federal government is supposed to be four years into an effort to inventory all the programs it runs. But that effort hasn’t made it very far. The…

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Chris Mihm, Managing Director for Strategic Issues, GAO

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Five out of five federal agencies fall short in meeting the customer service improvements Congress said it wanted to see four years ago. The Government Accountability Office looked at selected quintet of agencies to see if they have all the key elements necessary for high-quality customer service. GAO says all five are missing at least one critical piece of that puzzle. Chris Mihm is Managing Director for Strategic Issues at GAO. On In Depth with guest host Jared Serbu, he broke down what each agency…

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