Chris Mihm

  • 2020 Census mailings still coming but decennial count still at risk

    The 2020 decennial count started in January on time but with the bulk of the effort still to come, the count remains on GAOs high risk list.

  • GAO’s understatement amplifies risk list

    Members of Congress may be rude, but the Government Accountability Office, the federal oversight agency, sticks to the facts.

  • What should federal agencies ask themselves about reorganization?

    Chris Mihm, managing director for strategic issues at the Government Accountability Office, had more details on Federal Drive with Tom Temin.

  • 2020 Census among new additions to GAO High-Risk List

    The Government Accountability Office added three new areas to its biennial High-Risk list this year. It also removed one government initiative from the list. The 2020 Census is a new concern for GAO, which said the bureau’s technology plans, budget and timeline are at risk.

  • GAO’s high-risk list not just a to-do list

    Being on GAO’s high-risk list isn’t meant to be a life sentence for agencies and programs. The list is a way to encourage agencies to take improvement actions on their own and lead by example.

  • Chris Mihm: Agencies not following priority goals reporting standards

    A 2010 piece of legislation requires federal agencies to measure progress on priority goals with five distinct categories when they report to Congress and the public. But agencies don’t always follow those standards. That’s according to a new report from the Government Accountability Office. Chris Mihm, managing director for strategic issues at GAO, discussed the report on In Depth with Francis Rose.

  • Chris Mihm: Seven keys to success to your agency’s next strategic review

    Your agency has to review its progress in meeting strategic goals every year under the GPRA Modernization Act of 2010. Chris Mihm is managing director for strategic issues at the Government Accountability Office. He’s looking at a few best practices from six major departments and tells In Depth with Francis Rose that your agency can learn a thing or two from them.

  • Chris Mihm, Managing Director for Strategic Issues, GAO

    The federal government is supposed to be four years into an effort to inventory all the programs it runs. But that effort hasn’t made it very far. The inventory is a requirement of the GPRA Modernization Act of 2010. Chris Mihm is managing director of Strategic Issues at GAO. On In Depth with Francis Rose, he shared recommendations to help OMB find duplicative programs to cut.

  • Chris Mihm, Managing Director for Strategic Issues, GAO

    Five out of five federal agencies fall short in meeting the customer service improvements Congress said it wanted to see four years ago. The Government Accountability Office looked at selected quintet of agencies to see if they have all the key elements necessary for high-quality customer service. GAO says all five are missing at least one critical piece of that puzzle. Chris Mihm is Managing Director for Strategic Issues at GAO. On In Depth with guest host Jared Serbu, he broke down what each agency needs to improve their customer service scores.

  • Chris Mihm, Government Accountability Office

    In a study destined to produce big headlines, the Government Accountability Office finds thousands of federal employees are taking prolonged periods of administrative leave. In the past three years, more than 50,000 employees were on paid leave for up to three months. But for most federal employees, paid time off amounts to about a day per year. Chris Mihm, managing director for Strategic Issues at GAO, joined Tom Temin on the Federal Drive to discuss what they found.