Sen. Mark Warner (D-Va.) joins a growing number of lawmakers questioning the Office of Personnel Management’s decision to hire Winvale and CSID to provide credit monitoring services. As Federal News Radio first reported, OPM’s $21 million award to Winvale raises serious concerns among procurement experts. Now Warner and the American Federation of Government Employees want answers as feds are reporting customer service from the vendor is lacking. Federal News Radio’s Executive Editor Jason Miller tells In Depth with Francis Rose about the contract, and why some procurement experts question it.

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