IT Modernization
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The IRS is tapping into billions of dollars in multi-year modernization funds to provide a higher level of customer service to taxpayers.
June 20, 2024 -
Comprehensive data management is key to unlocking seamless, personalized and secure CX for government agencies.
June 20, 2024 -
A smartwatch saved the life of VA’s chief health technology officer. The department expects this device data can also save the lives of other disabled vets.
June 19, 2024 -
About 580,000 Oregon residents will be eligible to use the IRS' Direct File platform next filing season, as long as the program remains funded.
June 18, 2024 -
Records are made up of a variety of formats. What were primarily reports on paper make up about 70% of what is generated at TVA.
June 18, 2024 -
What technology initiatives have been successful and what are plans for the future?
June 18, 2024 -
A backlog of paper-based tax returns and correspondence hobbled the IRS at the height of the COVID-19 pandemic.
June 17, 2024 -
Federal agencies have just weeks to prepare for changes in digital record standards, here’s how agencies can help ensure compliance.
June 17, 2024 -
Aboard the U.S.S. Abraham Lincoln, the Navy is figuring out what's possible when is has enormous data pipes that have never before been available to ships.
June 17, 2024 -
Multi-cloud, if approached with foresight, can be the solution agencies need to deliver flexibility, scalability and cost-savings across their enterprise.
June 13, 2024 -
Veterans can use VA’s health and benefits app to view upcoming appointments, message their doctors, manage their prescriptions, and more.
June 10, 2024 -
Andrea Sampanis, the acting director of the Grants QSMO in HHS, said her team helped three small agencies adopt award management systems more easily.
June 10, 2024 -
The Navy is upping its game in experimenting with new tech, largely because of a portfolio management approach that helps put older systems out to pasture.
June 10, 2024 -
Skill gaps in cloud technologies are holding back agencies, but artificial intelligence promises to help, says Pluralsight's chief cloud strategist.
June 09, 2024 -
An information technology team at the IRS has won recognition for a system that lets taxpayers submit correspondence online.
June 06, 2024