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OPM Reorganization

What individual federal employees can do, to improve customer experience

It's the oldest challenge in government and business: How to make things easier for customers. In the digital age, customer service has evolved into something more ambitious: customer experience (CX). CX asks, among other things, how you get the idea of better service or experience down to the individual employee.

Workforce

OPM’s new employee wellness guidance focuses on being proactive

Workforce

Dissatisfied with OPM’s data, Republicans ask individual agencies for telework details

IT Modernization

OPM’s new approach to modernizing retirement services is all about small bites

Agency Oversight

OPM must address internal skills gaps before it can effectively help other agencies

Workforce

Former OPM executives warn of tough path ahead to put NAPA recommendations in action

Workforce

Tale of 2 agendas: Trump's signature workforce policies are gone, but others may stick

OPM/GSA merger

OPM Reorganization

OPM tells workforce the merger with GSA is off, but new concerns arise

The Office of Personnel Management headquarters in Washington, D.C. (AP/Jacquelyn Martin)

Workforce

Budget shortfalls obstruct needed improvements across OPM, IG says

OPM Reorganization

Updated: GSA management over OPM building would cost the agency millions, IG says

opm-gsa-white house

Workforce

Recent employee reorganizations raise questions about OPM-GSA merger, union says

Business Meeting

Workforce

New civil service report meant to bring people together has driven them apart

An American flag flies above the White House, Sunday, July 19, 2020, in Washington, a day after it flew at half-staff in remembrance of Rep. John Lewis, D-Ga. (AP Photo/Patrick Semansky)

Workforce

Federal human capital — including OPM — need a sweeping overhaul, affinity groups say

People

Trump taps HUD appointee to be new OPM director

FILE - In this April 23, 2020 file image from video, Rep. Carolyn Maloney, D-N.Y., speaks on the floor of the House of Representatives at the U.S. Capitol in Washington. New York's primary election ended with uncertainty Tuesday night, June 23, 2020, over the outcomes of several of New York congressional races featuring young insurgents. Maloney was neck and neck with challenger Suraj Patel, who ran against her in the 2018 primary. (House Television via AP)

Federal Newscast

Lawmakers want transcript of Trump administration call on eliminating OPM

opm-gsa-white house

Reorganization

GAO looked for more details on the OPM-GSA merger but came up mostly empty-handed

OPM, HR QSMO, security clearance

Workforce

With the contract finalized, NAPA's congressionally-mandated OPM study is underway

OPM-GSA merger

OPM Reorganization

OPM-GSA merger may be on hold, but administration wants to spend $70M on it next year

This Sept. 18, 2019, photo shows the view of the U.S. Capitol building from the Washington Monument in Washington. The federal deficit for the 2019 budget year is expected to have soared to near $1 trillion, up more than $200 billion from last year and the largest such gap in seven years. (AP Photo/Patrick Semansky)

Budget

Ups, downs and other major highlights from Trump's 2021 budget request

Margaret Weichert, acting director at the Office of Personnel Management and deputy director for Management at the Office of Management and Budget., holds a challenge coin.

People

OMB's Weichert leaving for the private sector

Margaret Weichert, OMB, OPM

Workforce

Trump's 2021 budget pledges training for 400,000 federal employees

OPM/GSA merger

Workforce

Administration signals continued desire for OPM-GSA merger with 2021 budget request

workforce 2

Workforce

Shutdowns, relocations and mergers defined a whirlwind 2019 for the federal workforce

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