FITARA
Congress

Cyber grades bring down agencies' scores in FITARA 14

customer experience
Amelia Brust/Federal News Network
Agency Oversight

Agencies need customer experience 'quarterback' and scorecard to track progress, experts say

Router Internet
Reporter's Notebook

Transition to new telecom contract hits wall, forcing GSA to extend timetable

FILE- In this March 30, 2019, file photo the Dome of the U.S. Capitol Building is visible as cherry blossom trees bloom on the West Lawn in Washington. On Wednesday, April 10, the Treasury Department releases federal budget data for March. (AP Photo/Andrew Harnik, File)
(AP Photo/Andrew Harnik)
Reporter's Notebook

When it comes to the data center debate, time to fish or cut bait

The General Services Administration (GSA) building is seen, Tuesday, Nov. 10, 2020, in Washington. General Service Administrator Emily Murphy, the head of the obscure federal government agency that is holding up Joe Biden's presidential transition, appeared to know she might be facing a messy situation after the votes came in. Prior to Nov. 3, Emily Murphy, the head of the General Services Administration, held a Zoom call with Dave Barram, 77, a man who was in her shoes 20 years earlier during the contested 2000 election between George W. Bush and Al Gore. Barram said he advised her to "do the right thing, then all you have to do is live with the consequences of it.’”  (AP Photo/Jacquelyn Martin)
(AP Photo/Jacquelyn Martin)
Congress

FITARA 12 scorecard: GSA at the top, Justice at the bottom

artificialintelligence
Amelia Brust/Federal News Network
Reporter's Notebook

3 takeaways from FITARA 11 scorecard hearing

FILE - In this Aug. 9, 2017, photo, flags decorate a space outside the office of the Education Secretary at the Education Department in Washington. President-elect Joe Biden has chosen the education commissioner for Connecticut and a former public school teacher to serve as education secretary. (AP Photo/Jacquelyn Martin)
Federal Newscast

IG: Education had decent reopening plans for allowing employees back

Federal Acquisition, GSA
Amelia Brust/Federal News Network
Congress

House lawmakers sending clear message with FITARA 11 scorecard

Senator Gary Peters, D-Mich., questions Department of Homeland Security Acting Secretary Chad Wolf during a Senate Homeland Security and Governmental Affairs Committee hearing to examine Department of Homeland Security personnel deployments to recent protests on Thursday, Aug. 6, 2020, in Washington. (Toni Sandys/The Washington Post via AP, Pool)
Toni Sandys/The Washington Post via AP
Reporter's Notebook

New data proves some federal management laws do work

FITARA
Getty Images/iStockphoto/eskaylim
Congress

CIO reporting, working capital funds remain outliers in agency IT modernization progress

FILE- This April 30, 2018, file photo shows an interior view of the Sainsbury's flagship store in the Nine Elms area of London. British regulators say the proposed supermarkets merger between Sainsbury's and Walmart's Asda unit would push up prices and reduce quality for shoppers, casting doubt on a deal that would create the country's biggest grocery chain. (AP Photo/Matt Dunham, File)
Federal Newscast

Military commissaries, exchanges will have wider customer base in 2020

fintech icon  on abstract financial technology background .
IT Modernization

GAO previews upcoming changes to next FITARA scorecard criteria

A Venezuelan volunteer places a bag of USAID humanitarian aid for storage at a warehouse next to the Tienditas International Bridge, near Cucuta, Colombia, on the border with Venezuela, Friday, Feb. 8, 2019. Trucks carrying U.S. humanitarian aid destined for Venezuela arrived Thursday at the Colombian border, where opposition leaders vowed to bring them into their troubled nation despite objections from embattled President Nicolas Maduro. (AP Photo/Fernando Vergara)
Ask the CIO

How USAID got out of technical debt

Suzette Kent is the former federal chief information officer.
IT Modernization

Federal CIO: Limited TMF funding shrinks scope of IT modernization projects

Federal Acquisition, GSA
Amelia Brust/Federal News Network
Ask the CIO

For HHS, FITARA is not just a law, but a lifestyle

Brian Montgomery Housing and Urban Development HUD Congress Appropriations
Congress/Youtube
Government Shutdown

HUD's shutdown challenges reveal textbook case for IT modernization