United provides a lesson learned in sub-optimal customer experience.
Office of Management and Budget Director Mick Mulvaney sent a memo to agency leaders outlining a series of long and short term actions agencies need to take around reducing the number of employees, improving how they measure employee performance and restructure their mission areas.
Agencies were scored for how easy it is to find and use email records, established email policies, and employee training. Agencies were also scored on whether there is a low, medium or high risk of not managing email effectively.
Seventeen senators introduced a bill to ensure federal employees get paid, even if Congress can't agree how to fund the government past April 28.
Multiple sources say Chris Liddell, the assistant to the president for strategic initiatives, and Matt Lira, the special assistant to the president for innovation policy and initiatives, brought in CIOs one after another to get a handle on priorities, challenges and opportunities in each agency and governmentwide.
President Donald Trump picks Neomi Rao to lead the Office of Information and Regulatory Affairs and Russell Vought to be deputy director at OMB.
The IRS says a "convenience app" on the Education Department's student loan online application is being used to steal identities and file tax returns. The tax agency is working to notify potential victims and has flagged the accounts to protect against future ID theft attempts.
The Office of Management and Budget is developing a new IT capital planning policy that would help agencies measure, manage and budget IT investments. Training is another key component of OMB's strategy during the transition year, as it also will help agencies overcome cybersecurity recruitment and procurement challenges.
Karen Lee, who spent the last seven years in the Office of Management and Budget’s Office of Federal Financial Management, joined the Universal Service Administrative Company as a vice president for rural healthcare.
A 31 percent cut to the Environmental Protection Agency's budget in fiscal 2018 would force EPA to cut nearly 4,000 full time equivalent employees, begin cost-saving IT modernization projects and reduce the agency's physical footprint. New budget documents describe funding levels and policy decisions at EPA that would support the President's 2018 budget request.
The Office of Personnel Management didn't have a decision-making policy in place to help it decide when and how to offer identity theft and credit monitoring services to victims of the 2015 cyber breaches. More than a year later, the agency still doesn't have a plan.
One of the original backers of the spending data standardization law, Warner wants to ensure agencies are still complying with the transparency law.
Heading toward April, the Trump administration was operating on several fronts, following the withdrawal of Republican-led legislation revising health care law.
Senior Correspondent Mike Causey says that on the heels of the hiring freeze, there are fears that layoffs may be in the future.
According to budget documents that Federal News Radio obtained, the Food and Drug Administration would see $40 million in cuts to employee salaries and administrative expenses during the last five months of fiscal 2017. The Homeland Security Department would lose $41 million for the Financial Systems Modernization program, a shared services effort affiliated with the Interior Department's Interior Business Center.