Embracing culture change and appointing a senior leader to develop and manage a organizational roadmap are among the ways agencies can improve their customer experiences, according to a new report from the Partnership for Public Service and Accenture Federal Services.
In today's Federal Newscast, the Government Accountability Office says nine agencies violated the Anti-Deficiency Act in fiscal 2018.
Jamie Holcombe, the chief information officer of the Patent and Trademark Office, said among his first projects has been to fix the technology that runs the agency’s search tools to help patent examiners and trademark lawyers find ‘prior art.’
GAO is taking a closer look at whether some of the efforts agencies took during the last shutdown meet the criteria for very narrow exceptions under the Antideficiency Act.
USPTO Director Andrei Iancu said the agency has begun developing artificial intelligence tools to streamline the patent approval process.
Matt Goodrich, of GSA, Ben Sweezy, of the Institute of Museum and Library Services, and Tony Scardino of USPTO, are among the federal executives on the move over the last month.
Agencies have new guidance from the Office of Personnel Management advising them to evaluate how well their telework and other work-life programs are working. Several departments have opted to limit or alter their telework programs since initial pilots were stood up back in 2012.
Higgins boat isn't much to look at it. Stand in it, though, and be awed by D-Day.
At least one department is implementing a new limit on telework for some employees during the summer Metro closures. The Agriculture Department isn't lifting its limit on telework during the Metro construction but has encouraged employees to consider flexible and alternative work schedules.
Register of Copyrights Karyn Temple joined Federal Drive with Temin to preview the Copyright Office's new plan for protecting intellectual property.
The "women inventor rate" is rising but it's still mysteriously low, a U.S. Patent and Trademark Office study found.
In today's Federal Newscast, the Agriculture Department's Inspector General found the U.S. Forest Service is not quickly acting on sexual assault and harassment allegations.
The Millennium Challenge Corporation and the Institute of Library and Museum Services hang the help wanted sign for new technology executives.
In today's Federal Newscast, the Integrated Digital Experience Act calls for digitizing government processes and establishing minimum standards for federal websites.
In today's Federal Newscast, with Democrats retaking the House, it could have a big effect on federal workforce issues and committee oversight.