National Debt
Ask the CIO

Fiscal Service using death data to reduce improper payments

Cyber Leaders Exchange Army USCIS SSA
Cybersecurity

Cyber Leaders Exchange: Army, SSA and USCIS cyber chiefs on securing software through automation

Reps. Abigail Spanberger (D-Va.) and Garret Graves (R-Pa.) gathered advocates in front of the Capitol building Wednesday morning, urging a vote to repeal WEP and GPO, two provisions that reduce Social Security benefits for certain public servants. After just one week, the lawmakers’ discharge petition to push the Social Security Fairness Act to a floor vote reached the 218 required signatures. (Abigail Spanberger staff photo)
Congress

Bill to repeal WEP, GPO reaches threshold to force a House floor vote

Social Security
Management

Social Security Administration urging budget anomaly to avoid ‘devastating’ impacts

Social Security Administration
IT Modernization

SSA turns to e-signatures to ease burdens, improve CX

Social Security, SSA, worker, telework, episodic telework
Amelia Brust, Federal News Network
Retirement

Social Security's case backlogs are sliding the wrong way

Sillhouettes of employees in an office representing telework.
Amelia Brust/Federal News Network
Workforce

An updated list of agencies’ return-to-office postures

This 1978 electron microscope image made available by the Centers for Disease Control and Prevention shows Legionella pneumophila bacteria which are responsible for causing the pneumonic disease Legionnaires' disease. In a report released Wednesday, Aug. 14, 2019, the National Academies of Sciences, Engineering and Medicine said annual cases of Legionnaires’ jumped more than fivefold from 2000 to 2017, and that as many as 70,000 Americans get the disease every year. High-profile recent outbreaks occurred in Atlanta and Flint, Michigan. (Francis Chandler/CDC via AP)
Federal Report

Legionella bacteria in your office’s water? Don’t be alarmed

Federal Employee Protections
Workforce

OPM details how agencies should approach remote work for feds

Cybersecurity
Graphic By: Derace Lauderdale
Technology

Crowdstrike outage: SSA shutters offices, other agency impacts

Social Security, SSA, worker, telework, episodic telework
Amelia Brust, Federal News Network
Federal Newscast

A policy tweak by the Social Security Administration should make it easier to give money to recipients it underpaid

Login.gov symbol
GSA
Federal Newscast

Social Security Administration will soon transition to Login.gov platform

House Appropriators, Federal workforce, Congress Debt Limit
Workforce

The federal workforce is growing, as House appropriators consider agency spending cuts

customer service, customer experence, Customer satisfaction - Employee engagement
Graphic by: Derace Lauderdale
Tom Temin Commentary

How about night and weekend customer service — in person?

FILE - This Wednesday, April 14, 2016, file photo, shows a push-button landline telephone, in Whitefield, Maine. According to a U.S. government survey released Thursday, May 4, 2017, homes and apartments with only cellphone service exceeded 50 percent for the first time, reaching 50.8 percent for the last six months of 2016. On the flip side, 45.9 percent of U.S. households still have landline phones, including newer internet-based services common with cable TV and internet packages, while the remaining households have no phone service at all. More than 39 percent of U.S. households have both landline and cellphone service. (AP Photo/Robert F. Bukaty, File)
Federal Newscast

Rumors targeting Social Security recipients cause inundation of SSA phone lines

Social Security
Agency Oversight

Where Social Security could start, as it tries to improve itself

1 2 3 31