Social Security Administration

House Appropriators, Federal workforce, Congress Debt Limit

The federal workforce is growing, as House appropriators consider agency spending cuts

Despite a growing federal workforce, current budget deliberations in Congress could cause the pendulum to eventually swing back in the other direction.

Workforce

Graphic by: Derace Lauderdale

customer service, customer experence, Customer satisfaction - Employee engagement

Peter Musurlian

This career federal-management policy guy takes over one of the biggest management challenges in government

Workforce

federal government, best places to work, worst places to work, Export-Import Bank

Having best places to work means the government has worst places

Federal Report

Partnership for Public Service, Best place to work, federal agencies,Election 2024 Democrats Trump

2023 Best Places to Work marks a turning point in employee engagement

Workforce

Volcker Alliance Senior Fellow Dustin Brown conducts the first of four discussions with colleges and universities as part of the organization's

Long-time OMB official lands COO post at SSA

Federal Newscast

CX Exchange '24 SSA Commissioner Martin O'Malley

CX Exchange 2024: SSA’s Martin O’Malley on creating better experiences for the masses

Federal Insights

O’Malley outlines plans to rebuild Social Security Administration workforce

Hiring/Retention

Social Security IG looks to stop fraud revved up by AI

Benefits

Social Security, SSA, worker, telework, episodic telework

SSA adds ‘episodic’ telework flexibility for agency employees

Employees at SSA now have a little more telework flexibility after the agency signed a new memorandum of understanding with one of its unions.

Workforce

New Social Security telework policy just might be the blueprint for everybody

Commissioner Martin O’Malley wants top managers in 4 days a week, but it gets looser the farther out you go

Federal Report

Social Security HQ employees ordered to increase in-person work starting April 7

Federal Newscast

In today’s Federal Newscast: The cybersecurity threat from Chinese infiltrators continues to grow, according to an outgoing Army general. The Department of Veterans Affairs got more than 46,000 homeless veterans into permanent housing last year. And employees at Social Security headquarters are ordered to increase in-person work, starting in April.

Social Security Administration

The federal workforce is growing, as House appropriators consider agency spending cuts

How about night and weekend customer service — in person?

Rumors targeting Social Security recipients cause inundation of SSA phone lines

Where Social Security could start, as it tries to improve itself

This career federal-management policy guy takes over one of the biggest management challenges in government

Having best places to work means the government has worst places

2023 Best Places to Work marks a turning point in employee engagement

Long-time OMB official lands COO post at SSA

CX Exchange 2024: SSA’s Martin O’Malley on creating better experiences for the masses

O’Malley outlines plans to rebuild Social Security Administration workforce

Social Security IG looks to stop fraud revved up by AI

SSA adds ‘episodic’ telework flexibility for agency employees

New Social Security telework policy just might be the blueprint for everybody

Social Security HQ employees ordered to increase in-person work starting April 7