Does e-government increase trust in government?

A study from South Korea shows that investment in e-government may not be paying off when it comes to people\'s involvement and trust in government. DorobekINSIDER...

You’ve spent a lot of time on e-government, but are people actually getting involved and trusting government more?

Maybe not. That’s the conclusion of one study from South Korea, where the government has been a leader in e-government development.

Despite the Korean government’s rapid online presence, “a limited number” of citizens are actually using government websites, according to the report.

Two of the report’s authors — Tobin Im, a professor at Seoul National University, and Greg Porumbescu, a student of Professor Im’s — joined DorobekINSIDER to discuss their findings.

Copyright © 2025 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.

    Getty Images/iStockphoto/gorodenkoff

    Army testing approach to ease communication with allies

    Read more
    Getty Images/iStockphoto/TzidoNeurodiversity, autism, Artificial Intelligence

    Army readies new AI guidance based on lessons learned

    Read more
    Amelia Brust/Federal News NetworkGSA, General Services Administration

    Carnahan accomplished much of what she came to GSA to do

    Read more