e-government

Digital government push has stalled

For more than 20 years we’ve had administrations keeping the pressure on moving government into the online age.

Tom Temin Commentary

Architect of the Capitol

Congress showing little love for digital services in 2017 budget

Reporter's Notebook

Rep. Derek Kilmer (D-Wash.)/AP/Pablo Martinez Monsivais

Time to retire ‘E-Government’

Reporter's Notebook

VA customer-service warriors on mission to streamline veterans’ needs

Defense

Report: Federal customer service doesn’t have to stink

Management

HealthCare.gov drags down satisfaction with federal services

Technology

Immigration Review Office combats fraud with new online system

Technology

Inside the Reporter’s Notebook: The CIO shuffle continues; the last E-gov benefits report?

Technology

E-government bolsters satisfaction with federal services

Customer satisfaction with e-government down slightly but near record highs

Federal Drive

Feds improve customer service through data analysis

Technology

IT upgrades highlight MSPB’s innovations in how it meets its mission

CIO Tommy Hwang said the agency is receiving more documents electronically from agencies and law firms than ever before. He also is moving the email system…

Ask the CIO

Agencies gravitate to low-cost contests as Challenge.gov celebrates its first birthday

In its first year, the website Challenge.gov let agencies add public contests as a low-cost way to find innovative solutions to their problems. Officials…

Analysis: Impact of e-gov fund cuts

Next on the Federal Drive, 6-10 a.m.
* Here we go again – the countdown to shutdown is underway. Congress has less
time than you think to come to a compromise.
* Find out about the new National Center for The Veteran Institute for
Procurement, and how it helps small veteran-owned businesses land federal
deals.
Be sure to check out these interviews and more on the next edition of the
[14]Federal Drive, weekdays from 6-10 a.m.