Sarah Crane, Acting Director, Federal Citizen Information Center, GSA

USA.gov is about to undergo another overhaul. The web portal, which the General Services Administration maintains, lets visitors search for government information...

USA.gov is about to undergo another overhaul. The web portal, which the General Services Administration maintains, lets visitors search for government information based on topics or agency. But it hasn’t always been easy to use. Sarah Crane, the acting director of the Federal Citizen Information Center at GSA, joined Tom Temin on the Federal Drive with more on the changes.

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