Automation
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VA's contact centers turned to a chatbot after experiencing a surge in calls starting in March that led to long wait times and frustrated veterans.
September 09, 2020 -
Chris Townsend, the area vice president for federal sales at UiPath, said this unprecedented growth and acceptance of automation comes from the desire for agencies to have employees no longer focus on menial or “low-value” work and spend more time on mission activities.
August 26, 2020 -
DoD is experimenting with ways to improve autonomy in unmanned vehicles, and build trust in that autonomy between the platforms, their operators and the commanders that will deploy them.
August 19, 2020 -
The tricky art of network capacity planning is getting help from new artificial intelligence and automation tools that can help government IT pros support network growth and scalability.
August 19, 2020 -
A centralized, integrated enterprise risk management system can provide visibility across an organization as large and complex as the Defense Department.
August 18, 2020 -
Dana Deasy, the DoD CIO, said in a wide-ranging press conference that the Pentagon plans to reaward the JEDI contract in late August and the new chief data officer is on a 90-day listening tour that will help guide a new plan of action.
August 03, 2020 -
Federal acquisition management is ideally suited to benefit from automation.
July 30, 2020 -
Assistant Director of the FBI Information Management Division Arlene Gaylord joined Federal Drive with Tom Temin for a verbal tour.
July 28, 2020 -
Maurice Uenuma, vice president of Federal and Enterprise at Tripwire, joins host John Gilroy on this week's Federal Tech Talk to discuss data integrity and why it is so important for federal agencies trying to protect themselves from cyber attacks.
July 27, 2020 -
The greater part of the automation journey involves mentoring employees so that they understand not only how to use automation, but when.
June 30, 2020 -
Agencies have seen recent IT investments pay dividends during the coronavirus, putting them in a better position than the rest of the government to maximize telework, keeping up with the demand for public-facing services to ensure…
June 12, 2020 -
With phased re-openings of our communities happening at different rates across the country a return to “normal” is months away.
June 05, 2020 -
Agencies are now attempting to meet the challenges of a remote workforce that they’ve never had to meet before, with the added pressure of a drastically compressed period of time to respond.
June 05, 2020 -
Low-code automation turns application development into an accessible, visual drag-and-drop process, allowing application designers to drag objects onto a canvas to draw their business processes, user interfaces, integrations, rules and every other element of an application.
June 03, 2020 -
Stephen Horvath , vice president of Strategy & Vision at Telos, joins host John Gilroy on this week's Federal Tech Talk to discuss how his company can help federal agencies protect their sensitive information, when making the transition to the cloud.
June 01, 2020
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