Financial institutions that use the electronic Consent Based SNN Verification system say it's working well, but are balking at a steep increases in fees.
In today's Federal Newscast, employees at the Social Security Administration are warning that the agency's workforce challenges have become even more troubling.
The 1.1-point decrease on the employee engagement and satisfaction index indicates many agencies are still struggling with challenges like return-to-office uncertainty, the Partnership for Public Service said.
Stressful work conditions are causing severe burnout among SSA employees, leading to high attrition rates and growing workloads for employees who remain with the agency, the American Federation of Government Employees said.
Labor leaders called on the Biden administration to investigate the workplace practices of federal contractor Maximus, claiming the company systemically prevents call center staff, who are predominately Black and Latina women, from advancing their careers.
The House Oversight and Accountability Committee pressed Office of Personnel Management Director Kiran Ahuja on federal telework, hiring process reforms, the Federal Employees Health Benefits Program, the retirement case backlog and much more.
The Technology Modernization Fund is making three cybersecurity-related investments in the Social Security Administration, the Treasury Department and the U.S. Agency for Global Media.
Here is why agencies can't settle on a post-pandemic telework policy, and likely won't.
Patrick Newbold, the deputy chief information officer, and Rob King, the chief data officer, at the Social Security Administration said technology and data modernization are driving better services to internal and external customers.
The customer experience drive has not been lost on the Social Security Administration. Few if any agencies exceed the 180 million online visitors SSA receives every year. Now Social Security has made a significant upgrade to its public website to make it easier to use.
Congress released the text of a massive government spending package for fiscal 2023, which includes an increase of $42.5 billion in non-defense spending and an increase of $76 billion in defense spending over enacted 2022 levels. But just a few days remain to pass the legislation and avoid either a government shutdown or another continuing resolution.
The Social Security Administration wants to hire 4,000 new employees and drastically reduce processing times during 2023, but agency officials say they can't get there without full-year funding from Congress.
In today's Federal Newscast: The Social Security Administration says it needs billions more to deliver for Americans. The federal government saw an overall drop in improper payments in fiscal 2022. And federal employees still have time to make changes to their health care enrollments.
Joe Paiva, chairman of the Cybernomic Warfare Institute and a strategic advisor to several software companies, including HireVue, Inc., and Chelsea Kilpack, the senior global communications manager at HireVue, offer four ways to win the race for talent.
The American Federation of Government Employees held a rally on Oct. 26 to raise concerns about a workforce in “crisis” at the Social Security Administration.