Hubbard Radio Washington DC, LLC. All rights reserved. This website is not intended for users located within the European Economic Area.
Jim Williams: The next generation of customer service
The White House is working with the American Council for Technology-Industry Advisory Council to help shape the next round of customer service initiatives using...
The White House is working with the American Council for Technology-Industry Advisory Council to help shape the next round of customer service initiatives using commercial best practices. Customer service is one of the White House's top cross-agency priority goals. Jim Williams is a partner at Schambach and Williams Consulting. He tells the Federal Drive with Tom Temin how he's heading up the ACT-IAC effort.
Copyright © 2024 Federal News Network. All rights reserved. This website is not intended for users located within the European Economic Area.
Tom Temin
Tom Temin is host of the Federal Drive and has been providing insight on federal technology and management issues for more than 30 years.
Follow @tteminWFED
Related Stories
The road to electrifying America’s personal vehicles starts with the USPS EV fleet
