Schambach and Williams Consulting

  • The post-shutdown chaotic wave is days from hitting many contractors

    The Department of Homeland Security issued a notice to contractors setting expectations about the timing of solicitations and other acquisition activities for after the shutdown ends.

  • Jim Williams: The next generation of customer service

    The White House is working with the American Council for Technology-Industry Advisory Council to help shape the next round of customer service initiatives using commercial best practices. Customer service is one of the White House’s top cross-agency priority goals. Jim Williams is a partner at Schambach and Williams Consulting. He tells the Federal Drive with Tom Temin how he’s heading up the ACT-IAC effort.