Health IT & the power of customer service

Amtower Off-Center

Health IT & the power of customer service

DSFederal CEO Sophia Parker joins host Mark Amtower of this week's Amtower Off Center, to discuss the challenges she faced in starting her own company, and DSFe...

Mark Amtower

February 23, 2018 5:52 pm

< a min read

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Group photo of Amtower & Parker — Mark Amtower & Sophia Parker

(This show originally aired on January 29, 2018)

This week on Amtower Off Center, host Mark Amtower interviews DSFederal CEO Sophia Parker.

DSFederal is a 10-year-old woman-owned small business and a recent 8(a) graduate. We discussed many topics, including:

Why Sophia chose to start her own business.
The power of true customer service.
DSFederal’s focus on health IT before it became popular (it remains a core competency).
Prepping for 8(a) graduation.
Partnering and sub-contracting.