It doesn't stand still, but the government's level of service always seems to lag that of the private sector. According to Brookings Institution fellow Annelies Goger and Sha Hwang, co-founder of public agency contractor Nava, improving customer experience is essential to improving trust in government itself.
In today's Federal Newscast, lawmakers OK a bill with new disaster planning requirements for federal agencies.
The House has approved legislation financing federal agencies for another month
A long-awaited reform bill that would save the Postal Service about $50 billion over the next decade took a major step forward in Congress.
Officials say SSA leadership isn’t giving much ground on key elements of office reentry, such as telework, or initially opening SSA field offices on an appointment-only basis.
Ko Barrett has been at the center of this research for many years in successive jobs at the National Oceanic and Atmospheric Administration.
The continuing resolution, having now eaten up nearly five months of the fiscal year, is starting to affect the market valuations of publicly traded federal contractors. That may not seem like a concern of the government, but think again.
In today's Federal Newscast, a report for the Defense Department Inspector General says providing shots on bases were particularly important since they were less available in civilian facilities overseas.
Lynne Chamberlain, president and CEO of SUSE Rancher Gov Solutions, joins Aileen Black on Leaders and Legends to discuss leadership and how to find your true identity as a leader.
President Joe Biden’s top science adviser Eric Lander has resigned after the White House confirmed that an internal investigation found credible evidence that he mistreated his staff
More than two dozen people were killed, including eight children, when Devin Patrick Kelley opened fire during a Sunday service at First Baptist Church of Sutherland Springs, Texas, in 2017.
The IRS will transition away from using facial recognition technology to help taxpayers create online accounts with the agency.
The White House Task Force on Worker Organizing and Empowerment's report builds on goals from the President's Management Agenda to reinforce unions as a way to strengthen the federal workforce, marking a polar opposite approach from the previous administration.
A Biden administration task force has issued a set of recommendations that could make it easier for federal workers and contractors to unionize
Retired Marine Corps Maj. Gen. Arnold Punaro, chairman of the National Defense Industrial Association, joined the Federal Drive with Tom Temin for more.