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Veterans Affairs hopes non-human entity can help keep tabs on patients

A mobile and interactive service known as “Annie” is being deployed nationwide to help vets keep up with their healthcare protocols via text message.

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The pandemic tested federal CFOs like never before — That’s good prep for the future

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Low code is a legacy system modernization that’s quick, cost effective and easy to learn

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4 ways to improve your customer experience, from agencies already deep in the trenches

Embracing culture change and appointing a senior leader to develop and manage a organizational roadmap are among the ways agencies can improve their customer…

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Modernizing IT will take a lot of practical strategies

Managing director for Accenture’s CIO advisory, Dave McClure, joined Federal Drive with Tom Temin to discuss modernizing IT with practical strategies.

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VA hires IT systems integrator to meet new Forever GI bill implementation deadline

The Department of Veterans Affairs said it has the right leadership and contractors in place this time to resolve the department’s longstanding IT issues and prepare for Forever GI bill implementation.

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