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As long as the United States has traded with other nations, customs brokers have been at the center of it. Now Customs and Border Protection (CBP) inaugurates new continuing education for its brokers, as trade volumes and complexity grow.
After its official launch in July, the Department of Homeland Security’s new Customer Experience Directorate sees technology as the pathway to a more human-centered approach to public interactions.
Customs and Border Protection is adding more criminal investigators to its Office of Professional Responsibility, the office in charge of investigating serious misconduct allegations by CBP staff. The office also reviews use of force and critical incidents like in-custody deaths.
Find out how these two Homeland Security agencies embraced cloud and are moving into third-generation cloud tactics to gain operational IT efficiencies and serve users at remote locations nationwide. We talk with cloud experts from CBP, ICE and Leidos.
The directorate is being led by former USDS official Dana Chisnell. The goal is to support DHS's "high impact service providers" and other components.
Given the long-running and intense illegal immigration drama on the U.S-Mexico border, you might expect low morale for employees of Customs and Border Protection and Immigration and Customs Enforcement. Now the Department of Homeland Security Inspector General has documented it.
Understaffing everywhere you look is making employees work into overdrive
Mark Borkowski (left), the chief acquisition officer and assistant commissioner of the Customs and Border Protection directorate in the Homeland Security Department, will leaver federal service on June 30.
There's the business climate. And there's the environmental climate. Officials at Customs and Border Protection want to talk with industry about the impact of international trade on the climate … and they're organizing an event to share ideas.
In today's Federal Newscast: Border Patrol Chief Raul Ortiz will end his 30-year career in 30 days. An Air Force disaster recovery response team is on its way to Guam. And the VA is pulling the mask off of certain mandates.
After telling their supervisors they were pregnant, CBP employees alleged that they were involuntarily forced into temporary light duty (TLD) status. The discrimination case has now won class certification.
In today's Federal Newscast: A new Senate bill addresses staffing shortages at airports and other ports of entry. A black Lt. Gen, who ran the Defense Intelligence agency, dies at 64. And President Biden makes COVID mandates a thing of the past.
Among the uglier mass human-rights violations going on in the world today, is forced labor imposed on the Uyghur minority by China. Congress, in the Uyghur Forced Labor Prevention Act, gave U.S. Customs and Border Protection (CBP) the job of gathering and publicizing where this forced labor exists in the worldwide industrial supply chains.
CBP is already moving forward with an effort to embed AI algorithms in screening technology, while CISA's director has raised concerns about the "weaponization" of tech.