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Business meeting, portrait and woman writing with team for planning, strategy and marketing idea in office. Design, collaboration and face of designer with notes for group project, vision and mission
Federal Insights

Transforming customer experience in government through empowered employees

To improve the experience of federal employees and their customers, Matt Mandrgoc, the head of U.S. Public Sector at Zoom says agencies need to gather feedback.

Technology

Senate bill would tighten up Zoom, Teams security for government use.

Federal Insights

5 keys agencies should follow to improve employee, customer and digital experiences

Federal Newscast

National Archives issues new guidance to ensure agencies properly manage federal records on platforms like Zoom

Innovation in Government

The evolution of the hybrid work environment depends on unified communications

Federal Insights

Zoom moves from video meetings to comprehensive work environment

Federal Insights

Workplace Reimagined: Zoom’s Matt Mandrgoc on how to help people work effectively in hybrid world

In this photo provided by the New York Unified Court System, a virtual arraignment is conducted at Criminal Court in New York, Wednesday, March 25, 2020. New York City's criminal court has started conducting all arraignments by video conferencing to limit traffic in courthouses during the coronavirus outbreak. (New York Unified Court System via AP)
Workforce

Video conference calls might be limiting your creativity

Top view of multiracial young creative people in modern office. Group of young business people are working together with laptop, tablet, smart phone, notebook. Successful hipster team in coworking. Freelancers.
Federal Insights

Federal News Network’s Workplace Reimagined

Telework
Amelia Brust, Federal News Network
Hiring/Retention

When people come together, the best ideas come, or do they?

Laptop, school and books on table. Online school, e-learning concept
Federal Insights

Energy to spark innovation with new modernization playbook

Melissa Jezior-4
Hiring/Retention

How the pandemic and its aftermath continue to roil the federal workforce

Telework
Amelia Brust, Federal News Network
Federal Report

I teleworked for three days. It was enough

The U.S. Capitol dome is seen past the base of the Washington Monument just before sunrise in Washington, Saturday, Dec. 22, 2018. Hundreds of thousands of federal workers faced a partial government shutdown early Saturday after Democrats refused to meet President Donald Trump's demands for $5 billion to start erecting a border wall with Mexico. Overall, more than 800,000 federal employees would see their jobs disrupted, including more than half who would be forced to continue working without pay. (AP Photo/Carolyn Kaster)
AP Photo/Carolyn Kaster
Congress

Lobbyists sign open letter asking to reopen Capitol to the public

African American successful man, ceo, manager, consultant, holding an online business conference, with multiracial employees, sitting at their desk at home, gesturing hands, discuss about strategy
Federal Insights

Zoom explains why the hybrid approach to work will endure

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Innovation in Government

Why agencies need to put people at the center of their IT, process transformations

Zoom Briefing Series Ebook
Federal Insights

Executive Briefing Series: ZOOM Forward - Return to the Office

Woman working from home using notebook computer.
Federal Insights

Communication, collaboration need the right kind of boost in the hybrid workplace

Jason Miller and Matt Mandrgoc
Innovation in Government

How to prepare employees to succeed in a hybrid workplace

This screenshot provided by the Virginia House of Delegates shows the zoom screen during the session Wednesday Feb. 10, 2021.(Virginia House of Delegates via AP)
Tom Temin Commentary

How to live with Zoom in Year 2

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Stratford University's Tech Talk

Tech Talk Radio - Nov. 14, 2020

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Stratford University's Tech Talk

Tech Talk Radio - Oct. 24, 2020

The hand of a young woman working at remote work
(Getty Images/iStockphoto/west)
Technology

NSF had secure telework down to a science years ago