Reskilling the workforce using technology-oriented training: A conversation with Stacie Petter and Laurie Giddens
How can technology-oriented training programs help address information technology skills gaps amongst the government workforce? How can agencies achieve effective technology-oriented training outcomes when reskilling employees? What lessons can be learned from the successful use of technology-oriented training programs? Join host Michael Keegan as he explores these questions and more with Professors Stacie Petter and Laurie Giddens authors of the IBM Center report, Reskilling the Workforce with Technology-Oriented Training on the next The Business of Government Hour.
Tune in to the show Mondays at 11 a.m. and Fridays at 1 p.m. on Federal News Network.
Featured speakers
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Stacie Petter
Ben H. Williams Professor of Information Systems and Business Analytics, Hankamer School of Business at Baylor University
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Laurie Giddens
Assistant Professor, Information Technology and Decisions Sciences Department, G. Brint Ryan College of Business, University of North Texas
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Michael J. Keegan
Leadership Fellow & Host, IBM Center for The Business of Government
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Stacie Petter
Ben H. Williams Professor of Information Systems and Business Analytics, Hankamer School of Business at Baylor University
Stacie Petter is the Ben H. Williams professor of information systems and business analytics in the Hankamer School of Business at Baylor University. Her research examines how information systems and technology bring value and benefits, as well as harm or negative consequences, to organization and individuals. In particular, she is interested in the use and evaluation of information systems, gamification and online gaming, and software project management.
Her work appears in outlets including MIS Quarterly, Journal of Management Information Systems, Journal of the Association for Information Systems, European Journal of Information Systems, among others. Her research has been funded by the National Science Foundation. She has served as editor-inchief of The DATA BASE for Advances in Information Systems, associate editor for MIS Quarterly and Information Systems Journal, and she is currently a senior editor for AIS Transactions on Replication Research and AIS Transactions on Human-Computer Interaction and a member of the editorial review board for the Journal of the Association for Information Systems.
Laurie Giddens
Assistant Professor, Information Technology and Decisions Sciences Department, G. Brint Ryan College of Business, University of North Texas
Laurie Giddens is an assistant professor in the Information Technology and Decisions Sciences Department in the G. Brint Ryan College of Business at the University of North Texas. Prior to earning her PhD, she worked for 10 years in the nonprofit sector in various information technology, management, and consulting roles. Her research explores how individuals and organizations utilize information systems to improve the well-being of the workforce and society. Specifically, her research investigates how technology impacts social inclusion, anti-human trafficking efforts, sustainable consumption, and a sustainable workforce. Her research is published in Information Systems Journal, Computers and Security, The Journal of the Southern Association for Information Systems, and Cogent Business and Management and has been presented at numerous international information systems conferences. Additionally, her research has been funded by The National Science Foundation.
Michael J. Keegan
Leadership Fellow & Host, IBM Center for The Business of Government
Michael has two decades of experience with both the private and public sectors encompassing strategic planning, business process redesign, strategic communications and marketing, performance management, change management, executive and team coaching, and risk-financing.
Michael leads the IBM Center for The Business of Government's leadership research. As the Center’s Leadership Fellow, his work is at the nexus of the Center’s mission – connecting research to practice. My work at that the Center complements frontline experience of actual government executives with practical insights from thought leaders who produce Center reports – merging real-world experience with practical scholarship. The purpose is not to offer definitive solutions to the many management challenges facing executives, but to provide a resource from which to draw practical, actionable recommendations on how best to confront such issues. Michael also hosts and produces the IBM Center’s The Business of Government Hour. He has interviewed and profiled hundreds of senior government executives from all levels of government as well as recognized thought leaders focusing on a range of public management issues and trends. Over the last four years, Michael has expanded both the show’s format and reach – now broadcasting informational and educational conversations with dedicated public servants on two radio stations five times a week and anywhere at anytime over the web and at iTunes. Michael is also the managing editor of The Business of Government magazine, with a targeted audience of close to 14,000 government and non-government professionals. Additionally, he manages the Center’s bi-annual proposal review process that awards stipends to independent, third party researchers tackling a wide range of public management issues.
Prior to joining the Center, Michael worked as a senior managing consultant with IBM GBS (Global Business Services) and as a principle consultant with PriceWaterhouseCoopers’ Washington Consulting Practice (WCP). He led projects in the private and federal civilian sectors including the U.S. Department of Energy, U.S. Department of Homeland Security, Centers for Medicare and Medicaid Services, FEMA, and the Veterans Health Administration. Before entering consulting, he worked in the private sector as product development manager at a New York City based risk financing firm.
Since 2003, Mr. Keegan has been a reviewer for Association of Government Accountant’s Certificate of Excellence in Accountability Reporting (CEAR)© program, keeping abreast of the most recent developments in authoritative standards affecting federal accounting, financial reporting and performance measurement. He is also a member of APPAM, the NYU Alumni Association, and the Data Center & Cloud Talent, USA. He holds masters in public administration and management from New York University and was the founder of its DC alumni group as well as previous treasurer of the NYU graduate school’s alumni board.