Focusing on user experience design and development: A conversation with Colt Whittall

What is the customer experience discipline? What is the U.S. Air Force’s user experience strategy and how do it measure and manage it? What are some of the most significant challenges faced improving customer experience within the Air Force? Join host Michael Keegan as he explores these questions and more with Colt Whittall, Chief Experience Officer (CXO) within the U.S. Department of the Air Force.