Hubbard Radio Washington DC, LLC. All rights reserved. This website is not intended for users located within the European Economic Area.
Poor CX can have a negative impact on the government as well. Especially if citizens need to make repeated inquiries or complaints to resolve issues, leading to additional staff time and resources being required.
It’s time to demand more of the technology government uses every day.
Possessing the ability to move data from anywhere to anywhere with a single platform to feed analytic processes enables government organizations to achieve missions faster and more strategically than before.
Many households have felt the weight of persistent high inflation and rising interest rates, as well as the easing of pandemic-related government assistance programs. In turn, people are more pessimistic about their financial situations and how they may evolve. In a recent Gallup poll, 50% of respondents said they were “worse off” financially compared to a year ago — the highest level reported since 2009.
As a government agency, responsible governance is key to unlocking the benefits of AI while mitigating its risks. We must establish clear and comprehensive regulations and standards that ensure AI is used ethically and safely. At the same time, we must be vigilant about the potential for bias and misuse of AI and work to prevent these issues.
Cyber espionage of sensitive data has occurred over the past 20 years with increasing frequency. Threat actors, particularly those that are state-sponsored, launch persistent cyberattacks that target sensitive national security data.
Artificial intelligence has evolved from a basic tool to one of the most powerful resources available since the first chatbot ELIZA was deployed over five decades ago.
The current cybersecurity compliance landscape may seem daunting to the average government contractor, particularly if you are in a start-up phase or of small or mid-sized stature. But by finding yourself here, you’re already taking the first step. By breaking your compliance efforts into smaller digestible chunks and by not reinventing the wheel, you are better positioning your organization for success come late 2024
In leading GSA’s Federal Acquisition Service (FAS), Commissioner Sonny Hashmi has established “North Star Goals” for the organization in its efforts to support customer agency missions on behalf of the American people. North Star Goals are generally long-term, stretch goals.
John Zangardi, the CEO of Redhorse Corp. and former CIO at DHS and the Navy, explains why knowing what’s on your network is foundational to achieving a zero trust architecture.
Meticulous documentation of past success, leaning on conditions for special groups such as small business or minority business owners and utilizing a red team to review both your and competition’s likely submissions are all ways to identify the right arguments for a successful protest based on a flawed past performance evaluation.
Jason Lee Bakke, director of Chaedrol LLC, explains how contractors can improve their oversight and processes to pay GSA its Industrial Funding Fee off schedule contracts.
Roger Waldron, president of the Coalition for Government Procurement, writes in his blog that GSA's memo from March extending the economic price adjustment (EPA) highlighted unnecessary, inappropriate and counterproductive pricing language in the MAS solicitation.
Ed Meagher, a former deputy chief information officer at the Department of Veterans Affairs, says the evidence is clear that the new electronic health records system has failed and will not work and is making things worse for veterans and VA medical centers.