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U.S. Citizenship and Immigration Services has had the notion to go digital for many years, but at a certain point the agency moved away from building one giant system first and opted to integrate its existing systems in smaller pieces.
Read moreOne of the original goals of digital transformation is to fully eradicate paper processes. The U.S. Digital Service is helping push agencies further toward meeting that goal.
Jonathan Feibus from the Nuclear Regulatory Commission explained how his agency is modernizing its web applications to move to the cloud, and what steps other offices should consider before they do the same.
GDIT’s Janek Claus, DevOps capability lead and Jay Olsen, director of application services discuss how the correct methodology can complete tasks quickly and with appropriate compliance.
As agencies aim to improve in-person collaboration, Federal News Network’s survey of 6,300 feds finds many don’t think return-to-office layouts are up to par.
As an acute threat, the pandemic departed a couple of years ago. The Pandemic Response Accountability Committee (PRAC) has another 18 months to do the same.
Employees reported buying COVID-related services, but those turned out to be things like plumbing repairs and NordicTrack ski machines.
NTSB’s Michael Anthony and AmeriCorps’ Andrea Gibbons and Linda Southcott detail their TMF-funded efforts to improve digital services.
ACF, HUD and other agencies collaborate to help make access to services less daunting to people at their most vulnerable and trying to recover from a disaster.
The Pandemic Response Accountability Committee, by statute, sunsets a year from September 2025, more than five years after onset of the pandemic itself.
The Social Security commissioner says reducing phone wait times is among his top three priorities to improve how SSA serves citizens.
On top of trying to recruit and retain HR staffing specialists, NRC also focuses on developing skills for long-term workforce planning.