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Tom Temin
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In today's Top Federal Headlines, a House Committee wants to know if the Office of Personnel Management actually paid a cybersecurity company that helped it during 2015 cyber breach.
September 12, 2016 -
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Silicon Valley may offer a siren call for gray feds, but by some accounts it's a hotbed of ageism.
September 12, 2016 -
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Medicine errors, infections, pressure ulcers - they kill tens of thousands of hospital patients every year. But in the last several years, the level of preventable harm has fallen nearly 40 percent. That's due in large part to a concerted effort by the Centers for Medicare and Medicaid Services, working in concert with 3,700 hospitals under its Partnership for Patients program.
September 09, 2016 -
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For your constituents, customer experience is like bliss when it's excellent, and hell on earth when it's lousy. One new piece of research says federal agencies fail at customer experience. One reason is they ignore the important ingredients that go into good customer experience. Joining the Federal Drive with more, Rick Parrish, principal government customer experience analyst at Forrester Research.
September 09, 2016 -
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In today's Top Federal Headlines, Sen. Ron Johnson (R-Wis.) wants to know why the Internal Revenue Service is not using Homeland Security's program designed to detect intrusions.
September 09, 2016 -
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The email threats to the Agriculture Department last month were scary, causing temporary building shutdowns. Bob Tobias, a professor in the Key Executive Leadership Program at American University, wonders on Federal Drive with Tom Temin whether this was an example of misconceptions about the federal government blossoming into something more sinister.
September 08, 2016 -
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The Defense Department has a byzantine process that’s meant to ensure it only acquires what it really needs. But there’s no comparable set of guardrails to make sure it doesn’t get rid of things it does need. That’s one conclusion of auditors at the Government Accountability Office. They fault the Air Force for not doing enough homework before it proposed to get rid of the A-10 fighter. John Pendleton, director of Defense capability and management issues at GAO, told Federal News Radio’s Jared Serbu the Air Force didn’t adequately account for all the missions the A-10 performs, before it decided to ground it.
September 08, 2016 -
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A decade-and-a-half on, the federal government in many ways still grapples with the right response to whatever it is that besets us and the rest of the world.
September 08, 2016 -
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In today's Top Federal Headlines, the White House releases this year's Federal Agency Strategic Sustainability Plans, providing a snapshot of the progress agencies have made becoming more environmentally friendly.
September 08, 2016 -
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Federal agencies spend nearly four times more on information technology per employee than private companies. That's according to an analysis by researchers at IDC. At $39,000 per capita, what is the government buying? And why so much? Joining the Federal Drive with more, IDC government research director Shawn McCarthy.
September 07, 2016 -
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High heat and humidity return to Washington this week. So does Congress, at least what's left of the 114th session. Only three weeks remain in the federal fiscal year and there's no budget. What can we expect? For some answers, Federal Drive with Tom Temin turns to David Hawkings, senior editor at Roll Call.
September 07, 2016 -
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Nothing can be more irritating and, at the same time, useful as unvarnished customer feedback. With the summer travel season over, citizens are taking to the internet to vent about experiences they've had at airports, in passport lines, or visiting national parks. Smart managers are seeing bad reports as good thing. Joining Federal Drive with Tom Temin with more, Mallory Barg Bulman, research director at the Partnership for Public Service.
September 07, 2016 -
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In today's Top Federal Headlines, President Obama asks the Office of Personnel Management to set up an emergency leave transfer program for employees affected by the floods in Louisiana.
September 07, 2016 -
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Approve of them or not, these vast and Byzantine federal programs at the ground level provide lifelines to millions of people. So summary execution of them is no answer.
September 07, 2016
