It’s clear that every agency is starting somewhere on the continuum of transformation.

But no matter where agencies are in this neverending journey, there are certain stops along the way.

For many agencies, a key path on this transformation journey is on the customer-centric highway.

In this exclusive executive briefing, the following federal practitioners address how they are transforming their agencies by addressing their mission and vision:

• Scott Bowman, Acting Deputy Chief Information Officer, Federal Emergency Management Agency
• Jeff Bristow, Principal, Government and Public Sector, Ernst & Young LLP
• Rona Bunn, Acting Chief Information Officer, International Trade Administration
• Doug Freeman, Director, Office of Digital Strategy and Engagement, International Trade Administration
• Jason Gray, Chief Information Officer, Department of Education
• Jamie Holcombe, Chief Information Officer, United State Patent and Trademark Office
• Roberta Mourão, Principal, Government and Public Sector, Ernst & Young LLP
• David Nelson, Chief Information Officer, Nuclear Regulatory Commission