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Our Federal News Network CX Exchange 2024, presented by Maximus, might be over, but the smarts live on. You can now find articles and full sessions on demand.
Discover all the tips and tactics shared by the federal and industry customer experience experts who sat down with our tech-savvy journalists.
We’ve got you covered with on-demand articles and full sessions from our exclusive event.
Simply scroll through each daily agenda, choose a session and click on its red “View Session” button.
Have questions or need help? Visit our Q&A page for answers to common questions or to reach a member of our team.
Mark Pekrul
Deputy Assistant Director, Customer and Stakeholder Engagement
Defense Counterintelligence and Security Agency
Michael Anthony
Chief Information Officer
National Transportation Safety Board
Linda Southcott
Chief Modernization Officer
AmeriCorps