Improving customer experience, consolidating digital services, integrating cybersecurity, taking advantage of artificial intelligence and mastering hybrid infrastructures all involve IT modernization, which has proven a relentless moving target for agencies governmentwide.

In this ebook, we look at the challenges, approaches and benefits at four agencies at different points in their modernization efforts: the Office of Personnel Management, NASA, the Federal Deposit Insurance Corporation and the CIA.

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By providing your contact information to us, you agree: (i) to receive promotional and/or news alerts via email from Federal News Network and our third party partners, (ii) that we may share your information with our third party partners who provide products and services that may be of interest to you and (iii) that you are not located within the European Economic Area.