Date: On Demand
Duration: 1 hour
No Fee

Trillion-dollar government programs rushed into law and offered to the public in a hurry – they’re a recipe for fraud and abuse. With up-to-date identity and credentialing techniques, agencies have been able to minimize fraud while achieving the equitable distribution of benefits Congress intended for the pandemic relief programs. At a minimum, programs should require two-factor authentication and, when people enroll, use of threat metrics and third-party data to verify IDs.

For how agencies are approaching fraud prevention, Federal News Network and asked a panel of federal practitioners and industry represented by LexisNexis Risk Solutions.

Among the agencies with the biggest identity challenge: the Small Business Administration, because of the pandemic response and economic relief programs funneled through SBA to millions of small businesses. Chief Technology Officer Sanjay Gupta pointed out that SBA must deal with two levels of identity.

“First is an individual identity,” Gupta said, “for example, I’m John Doe, and validating that I am indeed John Doe. The second aspect of identity is about an organization or a small business, in our case, and says ‘I’m Acme Corp.’ So how do you validate and say, ‘I am Acme Corp.’”

At the General Services Administration, John Yuda, the executive identity strategist, the focus is on balancing strong authentication and verification against ensuring people who are entitled to government program benefits can get them. This work happens in the context of a global threat environment.

Yuda said, “The United States, as, as the most generous nation on this planet, is also probably the greatest target for thieves and identity fraudsters across the globe.”

Two factor authentication is making the use of biometrics more common. Patrick Nemeth, the Identity Operations Division Director in the Office of Biometric Identity Management at Homeland Security, said agencies are sharing more and more biometric information. They’re using it to track down stolen identities, or stopping people from changing identities for, say, criminal evasion.

Agencies have a range of new technological approaches available. Gupta cited application programming interfaces to data service providers. “You send a set of attributes. And they send back a confidence level score to say, yes, we can say with this confidence level that this entity identity is a good entity, or maybe it’s not a good entity.”

Andrew McClenahan, solutions architect for the government division at LexisNexis Risk Solutions, said agencies must automate decisions where policy is clear. For example, when geolocation services identify a benefits application as coming from outside the U.S., there’s no need for a person to review the “no” decision. And, he said, the best data used in identity and access management is constantly evolving, so agencies stay ahead of what becomes easily available on the dark web, and available to bad actors who spoof identities.

Check out the video webinar for more of the details on the latest best practices in equitable access and fraud prevention.

Learning objectives:

  • Identity management overview in agencies
  • Data and identity management solutions
  • Equitable access for identity management

Complimentary Registration

Please register using the form on this page or call (202) 895-5023. Participants can earn 1 CPE credit in Information Technology. To receive CPE credit you must arrive on time and participate in the attendance surveys throughout the webinar. Certificates will be e-mailed to registrants. In accordance with the standards of the National Registry of CPE Sponsors, 50 minutes equals 1 CPE. For more information regarding complaint and program cancellation policies, please contact at (202) 274-4830. Due to this program being offered free of charge, there will be no refunds issued.

Additional Information
Prerequisites and Advance Preparation: Basic experience in federal IT recommended, but not required.
Program Level: 
Delivery Method: 
Group Internet-Based Training

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Sanjay Gupta

Chief Technology Officer, Small Business Administration

Patrick Nemeth

Identity Operations Division Director, Office of Biometric Identity Management, Department of Homeland Security

John Yuda

Identity Strategist, Identity Portfolio, Technology Transformation Services, General Services Administration

Andrew McClenahan

Solutions Architect, Government Division, LexisNexis Risk Solutions

Tom Temin

Host, The Federal Drive, Federal News Network

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