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When it comes to modernizing back office functions across the government, sometimes you have to start at the bottom. Forget about the cloud or the modern software for a second, and focus on basic definitions. That’s what the Office of Personnel Management is doing with the first update in five year to the Human Capital Business Reference Model or HCBRM.
Jeff Pollack is the HR Line of Business program manager and Steve Krauss is a senior advisor for the HR Quality Service Management Office and the HR LOB at OPM. They tell executive editor Jason Miller about how they are focusing on the basic definitions through the draft HR Federal Integrated Business Framework or FIBF. First you hear from Jeff Pollack.