Rep. Norton hints at House hearing on TSP challenges

Issues with the Thrift Savings Plan member access system have persisted for more than a month now. Long wait times and dropped calls at the TSP’s customer service center, lack of access to historical documents, beneficiary designations and financial information. All problems with the new My Account Platform. The Federal Retirement Thrift Investment Board launched the system June 1. Now, many of the problems are getting more attention on Capitol Hill. Federal News Network’s Drew Friedman spoke with Rep. Eleanor Holmes Norton (D-D.C.), about why the TSP issues have been a recent priority for her, on the Federal Drive with Tom Temin.