Lt. Gen. Telita Crosland on the Defense Health Agency’s new strategic plan

It’s been a decade of major change for the Military Health System in general, and the Defense Health Agency in particular. From its beginning as primarily a shared services provider, DHA has grown to become the sole operator of all of the military’s hospitals and clinics, the overseer of the TRICARE health plans and a central player in most other aspects of Defense health care.

On this episode of On DoD, Lt. Gen. Telita Crosland, DHA’s director, talks with Jared about the agency’s new strategic plan – including her intent to move DHA from a long period of transition to the “execution phase.”