Navy says it’s achieved big UX improvements amid DoD effort to ‘fix our computers’

Up until this summer, it wasn’t uncommon for Navy IT users, even at the most senior ranks in the Pentagon, to plan part of their mornings around the 10 minutes it took for their computers to boot. But as part of a concerted effort to improve user experience, the service has shown it’s possible to cut those maddening daily waits to only about 30 seconds.

On this episode of On DoD, Justin Fanelli, the Department of the Navy’s acting chief technology officer talks with Jared about what the Navy’s learned from its digital experience pilots so far, and how quickly they might be able to scale throughout the fleet.