Crisis Management Minute

It’s not a matter of if a crisis or scandal will hit, it's when. How agencies and companies deal with it can have lasting impact on careers, reputations, bottom lines, and more. In each weekly “Crisis Management Minute,” Edward Segal discusses how government agencies, businesses, and organizations managed a crisis, and shares his advice on how to prevent, manage, and recover from various crises. The observations and recommendations are based on Segal’s 30+ years of experience as a crisis management expert, consultant, corporate trainer, and author of the award-winning and bestselling book, "Crisis Ahead: 101 Ways to Prepare for and Bounce Back from Disasters, Scandals, and Other Emergencies." Segal is a Leadership Strategy Senior Contributor for Forbes.com and previously hosted the “Crisis Ahead” podcast.


Latest Podcasts / Episodes

  • The deadly and tragic wildfires on Maui have provided three important lessons for preventing and managing a crisis.
    August 21, 2023
  • Find out why you need different crisis management plans for different types of crises—and how to prepare them.
    August 14, 2023
  • Richard North Patterson has a special reason to celebrate the publication of his latest novel. Indeed, The Trial represents a triumph over an unexpected obstacle that he faced in the publishing industry and is a…
    August 7, 2023
  • How will the planned merger of Saudi-Backed LIV Golf with the PGA Tour help or hurt their image and reputation? In this episode, crisis communication expert Andy Barr discusses how the deal could impact the…
    July 31, 2023
  • Which organizations and individuals do you think are doing the best or worst jobs in responding to a crisis? Constance Dierickx is a crisis management and leadership consultant. In this episode, she shares her opinions…
    July 24, 2023
  • Do you know how different leadership styles can affect the way your organization will manage a crisis? Ryan McCormick is a crisis communications expert and co-founder of Goldman McCormick PR. In this episode of “Crisis…
    July 17, 2023
  • Organizations that fail to document and study how they addressed a crisis can run the risk of repeating the mistakes they made in managing the situation. Communication consultant Kim Crowder shares her advice and recommendations…
    July 10, 2023
  • What can you learn from how the fictional family on a popular TV show responded to a business crisis? Christine Haas is CEO of Haas Media and a former award-winning journalist. In this episode, she…
    July 3, 2023
  • Karen Naumann is a veteran public relations strategist. In this episode of “Crisis Ahead,” she shares her recommendations for the steps managers of federal agencies and corporate executives should take to ensure they are ready…
    June 26, 2023
  • How and when businesses respond to the need to recall dangerous products can prevent or cause a crisis. Chris Harvey is a senior vice president for client services at Sedgwick and a product safety expert…
    June 19, 2023
  • What are the best and worst ways for government leaders and corporate executives to be seen and heard when a crisis strikes their organizations? Kirk Hazlett, an adjunct professor of communication at the University of…
    June 12, 2023
  • Do you know how vulnerable your organization is to a crisis? In this episode, Jackie Kolek, the chief innovation officer at Peppercomm, explains why it is essential to measure and monitor an organization’s exposure to…
    June 5, 2023
  • Can people trust that your organization will do the right thing in a crisis? Dave Samson is global vice chairman of corporate affairs at Edelman. In this episode, he discusses why trust is important when…
    May 29, 2023
  • Crisis communicators are made, not born. In this episode, find out how the University of Maryland Global Campus educates students to be crisis communicators, and the lessons government and corporate executives can learn from the…
    May 22, 2023