The U.S. Web Design System maturity model looks to give federal sites a familiar look and feel, and allow users to navigate seamlessly on their mobile devices.
HCD and CX disciplines put the focus on gaining a better understanding of the people and their processes within an IT implementation project that greatly reduces risk and improves the chances of successful delivery, initial adoption and ongoing usage.
In today’s Federal Newscast, IT security controls continue to be a material weakness for the financial management systems at the Department of Veterans Affairs.
In today’s Federal Newscast, the Defense Department said it plans to open up its commissaries and exchanges to 4.1 million new customers on New Years’ Day.
Agencies have about a month to deliver a website modernization strategy to Congress, one of several major due dates for the 21st Century IDEA Act.
Under the IDEA Act, agency officials see a clearer path forward on making .gov websites more user-friendly.
President Donald Trump on Thursday signed the 21st-Century Integrated Digital Experience Act (IDEA), which aims to make federal “.gov” websites more mobile-friendly and more secure.
One of the IDEA Act’s backers is California Democrat Ro Khanna, who spoke with Federal Drive with Tom Temin shortly after the House bill passage.
In today’s Federal Newscast, the Integrated Digital Experience Act calls for digitizing government processes and establishing minimum standards for federal websites.
Amid the Trump administration’s plans to transform the way the government approaches customer service, agencies and lawmakers are laying the groundwork to get that strategy off the ground.