Ann Lewis

GSALogin.gov symbol

Login.gov names new director ahead of facial recognition pilot

Hanna Kim, who started as deputy director for Login.gov in January, will serve as its director starting in May. She will replace Dan Lopez-Braus.

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Amelia Brust/Federal News NetworkGSA, General Services Administration

American Rescue Plan Act funding continues to pay dividends for GSA’s TTS

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Amelia Brust/Federal News Networkcustomer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

GSA considers text messages as new frontier for better customer experience

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The latest batch of Presidential Innovation Fellows are here. Hear about some of their stories and how you could be the next one

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Amelia Brust/Federal News NetworkGSA

For years, GSA deceived agency customers about Login.gov’s security bonafides

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