Ann Lewis

GSA, General Services Administration

American Rescue Plan Act funding continues to pay dividends for GSA’s TTS

Ann Lewis, the new director of TTS in GSA’s Federal Acquisition Service, said her organization’s goal is to get the right tech skills into the right…

Ask the CIO

Amelia Brust/Federal News Network

customer experience, customer service, customer support, glitch, technology, digital government, computer, phone, mobile device

GSA considers text messages as new frontier for better customer experience

IT Modernization

The latest batch of Presidential Innovation Fellows are here. Hear about some of their stories and how you could be the next one

Technology

Amelia Brust/Federal News Network

GSA, General Services Administration

For years, GSA deceived agency customers about Login.gov’s security bonafides

Agency Oversight

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