Darlynda Bogle

(AP Photo/Jenny Kane)This Tuesday, Oct. 12, 2021, photo shows a Social Security card in Tigard, Ore.  Millions of retirees on Social Security will get a 5.9% boost in benefits for 2022. The biggest cost-of-living adjustment in 39 years follows a burst in inflation as the economy struggles to shake off the drag of the coronavirus pandemic.  (AP Photo/Jenny Kane)

SSA hires retired staff to manage crowds at field offices as in-person service ramps up

SSA leadership anticipates higher than normal wait times for customers seeking assistance for at least the first month of the agency opening its doors…

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