Ernst and Young | Federal News Network

Ernst and Young

Knowing your customer journey will help agencies deliver better CX

Chris Gianutsos, the managing director for digital at EY, said agencies need to take an outside in point of view when reimaging how they serve their customers.

Federal Insights

Has the pandemic set agencies back in the cybersecurity fight?

Cybersecurity

Perdue makes final site selection for USDA relocation

Workforce

TSP board lagging behind on cyber updates, closing audit recommendations

Cybersecurity

Can being on the “Outside Looking In” actually be the best vantage point?

Federal Insights

Inside the Reporter’s Notebook: Shining a light on GSA contract awards; Congress continues battle over E-Gov Fund

Technology